• Delivery Charges
  Delivery costs may vary depending on your location and the size of your order. All available options and final charges will be displayed during checkout. You can also refer to our Delivery & Returns page for detailed information.
  
• Return Policy
  At Zita, we offer a 28-day return window for all unused products. Returns can be arranged easily through our collection or drop-off service with DHL. Please note: the return service fee will be deducted from your refund.
  
• Condition of Returns
  To qualify for a full refund, items must be returned in their original condition. If we notice signs of use—such as scuffed soles, marks, or wear—an adjustment fee may be applied to cover the loss in value.
  
• How to Return
  To return an item, simply click Request / View Return in your despatch confirmation email or log in to your Zita account and select the relevant order.
  

If you have a query, please complete the form on our Contact Us page with accurate details. The more information you share, the faster and more effectively we can assist you.

Prefer to speak with us directly? Our Customer Care Team is always happy to help. You can reach us at: +91 7488910328

Proper care and maintenance of your Zita footwear is essential to preserve their beauty and extend their life. By following our recommended care guidelines and treating your shoes with the right attention, they will serve you with comfort and elegance for many years.

At Zita, we use only the finest materials, combined with expert craftsmanship. This dedication to quality ensures that every pair not only looks exceptional but also offers lasting value for your investment.