Shipping policy
1. Introduction
At ZITA Fashion, we aim to provide a seamless and efficient shipping experience for all our customers. Our Shipping Policy outlines the terms and conditions regarding shipping, delivery, and associated services. By placing an order on our website, you agree to adhere to the terms of this Shipping Policy.
2. Shipping Areas and Availability
We currently offer shipping services within our Country. For locations outside our regular shipping zones, kindly contact our customer service for further assistance.
3. Order Processing Time
Orders are processed within 3-5 business days. after payment confirmation. Please note that business days exclude weekends and public holidays. Delays may occur during peak seasons or unforeseen circumstances, for which we appreciate your understanding.
4. Shipping Methods and Delivery Timeframes
We provide various shipping options for your convenience, including standard and expedited shipping. The estimated delivery timeframes are as follows:
Standard Shipping: [7-9 business days]
Expedited Shipping: [2-3 business days]
Please note that delivery times are approximate and subject to change due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen situations.
5. Shipping Costs
Shipping costs are calculated based on the selected shipping method, delivery destination, package weight, and dimensions. The applicable shipping charges will be displayed during the checkout process for your review before finalising the order.
6. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. This enables you to monitor the status of your shipment until it reaches its destination.
7. Delivery Attempts and Receiving Orders
Our shipping partners will make multiple attempts to deliver your package. In case of unsuccessful delivery due to unavailability or any other reason, a delivery notification will be left. Please ensure someone is available to receive the package during the scheduled delivery times to avoid delays or return-to-sender situations.
8. Shipping Restrictions
Some products may be subject to specific shipping restrictions based on legal or regulatory requirements. It is the responsibility of the customer to review and comply with any applicable shipping regulations or restrictions concerning their order.
9. International Shipping
For international orders, additional customs duties, taxes, or fees may apply upon importation. These charges are the responsibility of the recipient and may vary depending on the destination country's customs regulations. ZITA Fashion is not responsible for any customs-related fees incurred during international shipping.
10. Order Modifications and Address Changes
Once an order is placed, modifications to shipping addresses or order details may not be possible. Please ensure accuracy when entering shipping information. Contact our customer service immediately if any changes are required.
11. Shipping Exceptions
ZITA Fashion reserves the right to adjust or amend shipping times, methods, or policies for specific products or during promotional periods. Any changes or exceptions will be communicated clearly on our website or during the checkout process.
12. Contact Information
For any inquiries, concerns, or assistance regarding shipping-related matters, please contact our customer service team at +91 8228000456